Stageunderground ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform (the "Service").

1. Information We Collect

Account Information

Name, email address, and password
Artist or display name, handle, and profile details
Age group declaration for safety features

Content You Upload

Music files, artwork, and release metadata
Posts, comments, and messages
Merchandise listings and event details

Payment Information

Payment information is processed by Stripe and is not stored on our servers. We receive transaction metadata (amount, status, date) for accounting and payout purposes. Stripe Connect account information is stored to facilitate artist payouts.

Usage Data

Listening history and play counts
Search queries and discovery interactions
Device and browser information

2. How We Use Your Information

To create and manage your account
To host, stream, and distribute your music and content
To process payments and issue payouts
To provide personalized recommendations and discovery
To send notifications about your account, releases, and activity
To enforce our Terms of Service and protect the community
To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share data only:

With Stripe for payment processing
With your consent (e.g., public profile information)
When required by law or to protect rights and safety
In connection with a business transfer or acquisition

4. Cookies

We use essential cookies to maintain your session and authentication. We do not use third-party advertising cookies. Analytics cookies, if used, help us understand platform usage and improve the Service. You can disable cookies in your browser settings, but this may affect functionality.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), secure authentication tokens, and access controls. Payment data is handled by Stripe's PCI-compliant infrastructure. Push notification subscriptions are encrypted using the Web Push protocol.

6. Data Retention

We retain your account information for as long as your account is active. Music and content remain on the Service until you remove them or delete your account. Transaction and payout records are retained as required for tax and legal compliance.

7. Your Rights

Access and review your personal information
Update or correct your profile data
Request deletion of your account and associated content
Export your data where applicable
Opt out of non-essential notifications

To exercise these rights, contact us at support@stageunderground.com.

8. Children's Privacy

The Service is not directed to children under 13. Users aged 13–17 may use the Service with parental consent and are subject to enhanced safety features, including content filtering, restricted messaging, and guardian controls.

9. Push Notifications

With your consent, we may send push notifications to your device. You can manage notification preferences in your account settings or disable push notifications at the browser or device level.

10. Third-Party Services

The Service integrates with third-party providers including Stripe for payments and payout services, along with web push services for notifications. Each provider has its own privacy policy governing the information it collects.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, please contact us at support@stageunderground.com.